How do I request a refill?
Open the refill form, enter the patient information, prescription number, and preferred contact details. Our pharmacy team reviews each request and will reach out if we need anything else.
FAQ
Frequently Asked Questions
Answers for refills, transfers, loyalty, and pharmacy services.
How does loyalty work?
Sign in to your account to see your loyalty points balance and activity history.
Can I transfer prescriptions?
Use the transfer form with your current pharmacy name and phone number. Heidi Pharmacy staff can follow up and move the prescription workflow forward.